What We'll Bring: The Technical Operations Sr Consultant is a core team member within the Marketing Solutions organization that is an expert on our platforms, working with internal and external stakeholders to effectively troubleshoot and share best practices on digital and data-driven solutions. What You'll Bring: Customer Support and Implementation Experience in supporting customers in troubleshooting platform issues as a front-line technical resource, including the ability to translate technical and functional requirements from customers (internal and external) to Product and Engineering teams Primary point of contact on technical questions, support, and triage of complex delivery challenges for client stakeholders,