Assistant Director of Communications and Program Administration
Location: New York, New York
Internal Number: 524735
Job Type: Officer of Administration
End Date if Temporary:
Hours Per Week: 35
Salary Range: Commensurate with experience
Reporting to the Director of Programs and Finance, the incumbent oversees communications and program administration for the Arts Initiative at Columbia University, a pioneering campus venture that connects Columbians with incredible arts experiences on campus and with the larger arts landscape of New York City. Develops and implements communication, outreach, and social media campaigns, including management of the website. Researches, plans, and implements Arts Initiative programming and events. The incumbent works to increase awareness of, and participation in, the Arts Initiative???s programs, services, and events amongst Columbia University students, faculty, and staff. Serves as department representative at events, in rotation with other staff. Performs related duties as assigned, including occasional evening and weekend hours.
Develop and implement the communication, outreach, and social media campaigns, including an internal master schedule of all department efforts and content calendar, with the goal of increasing awareness of, and participation in, Arts Initiative programs and events
Research, plan, and implement Arts Initiative programming and events, both on campus and in collaboration with external cultural partners
Maintain high quality customer service for diverse audiences, students, faculty, and staff; foster a collegial and inviting environment that enables everyone to do their best work
Oversee ongoing content curation and updates to the Arts Initiative website; oversee and ensure compliance with style guide
Oversee email outreach strategy, including creating and deploying regular email communications, managing lists, and management of the external list management vendor, with a high level of attention to detail
Oversee research and data analytics to inform and improve strategic communications and outreach planning; prepare reporting to aid in the evaluation of programs and events
Serve as Department representative at events, including University orientations, information sessions, and other events as assigned
Maintain Arts Initiative communication and program archives
Bachelor???s degree or its equivalent required.
Three to five years of related professional experience is required.
A resume and cover letter must be submitted to be considered for the position.
Communications experience in the arts and/or higher education is strongly preferred.
Must demonstrate a thorough knowledge and understanding of, or genuine interest in, the arts. Superior written and verbal communication skills are required, as is the ability to interact with a highly diverse group of constituents both within Columbia University???s campus and with colleagues in the broader performing and visual arts community of New York City. Must be detail-oriented and highly organized, with excellent judgment and discretion. Strong working knowledge of software and platforms used to develop, execute, and assess marketing campaigns and materials (Excel, CRM systems, email marketing software such as Mailchimp, Adobe Creative Suite, OvationTix or other box office platform, digital advertising platforms such as Facebook and Google AdWords, etc) is required.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.