Classified Title: Communications Associate Working Title: Online Community Manager Role/Level/Range: ATP/04/PD Starting Salary Range: Commensurate with experience Employee group: Full Time Schedule: M-F, 8:30 am - 5:00 pm Exempt Status: Exempt Location: 45-MD:JH at Keswick Department name: 60002576-University Communications Personnel area: University Administration
The Online Community Manager reports to the Director of Social Media & Analytics within the central Office of Communications at Johns Hopkins University. The Online Community Manager “owns” and manages the editorial calendar and content creation process for those JHU social media channels managed by the Department.
The Online Community Manager is deeply involved in the ideation process, in collaboration with the broader digital team, and partners with the Lead Analyst to turn insights from data analytics into content for the digital channels. This content must be engaging and shareable, and include compelling visuals, including video.
Specific Duties & Responsibilities:
The Online Community Manager must establish and maintain strong relationships with key individuals across the University.
The Online Community Manager also plays an important role in formulating and executing the University’s social media strategy, including digital advertising efforts.
The Online Community Manager is responsible for managing and building the skills of student interns who participate in content creation, as well as for managing vendors associated with digital advertising campaigns.
Minimum Qualifications (Mandatory):
Bachelor’s degree is required.
At least four years related experience required, including two years in digital communications for a large organization or a digital agency and working in a dynamic environment using cutting-edge social media strategies.
A strong track record of achievement and strong execution of social media strategies.
Demonstrated ability to create engaging content for a variety of audiences, channels and platforms.
Demonstrated ability to analyze data and translate that analysis into effective and engaging social media content
Strong writing, editing and speaking skills
Strong interpersonal skills
Ability to work on tight deadlines and create strong content quickly
Demonstrated experience in managing others
Ability to guide and build the skills of student interns
Special Knowledge, Skills, and Abilities:
Strong knowledge of social media management, marketing and/or analytics tools for organic and paid content, i.e. Hootsuite, SproutSocial, Buffer, Simply Measured, Brandwatch, etc.
Basic to intermediate knowledge of graphic, photo, and/or video editing tools
Other content production skills a plus: live streaming, smartphone photography and videography, podcasting
Editorial calendar-building, project management, scheduling technologies: i.e. Trello, Slack, Basecamp etc.
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at email@example.com. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.