The Interactive Advertising Bureau (IAB) is a member supported organization that empowers the media and marketing industries to thrive in the digital economy. Our membership is comprised of more than 650 leading media and technology companies that are responsible for selling, delivering, and optimizing digital advertising or marketing campaigns.
As an intern with the IAB you will have exposure to some of the most important issues facing the industry today and the thought leadership initiatives designed to solve for those issues. You will learn how our organization functions and how we manage a large amount data that allows us to serve our members. Our intern program provides weekly learning sessions developed around key topics each department is working on and an opportunity to participate in industry events hosted by the IAB. We expect you to bring a fresh approach and have input on business objectives and strategies. Networking is a large part of what we do, so you will be given the opportunity to meet employees throughout the organization as well as interns from other programs to exchange ideas, learning experiences and the insight you have gained into the digital economy and how it functions.
The position begins June 11th and ends August 17th. Interns are expected to work approximately 40 hours a week and will be paid $13.00 per hour.
Duties and Responsibilities (may include, but not limited to):
Assist with troubleshooting application and testing questions/issues.
Work with Certification Operations team to create SOPs.
Collaborate with internal stakeholders to document and implement solutions that drive continual process improvements (updated processes, defining automation opportunities, improving measures and accountability).
Aid in the development of customer service protocols for certification programs.
Partner with the Certification Coordinator on developing reporting and creating data visualizations.
Assist with the maintenance and reorganization of Certification and accreditation documentation.
Update records in Customer Relationship Management (CRM) system.
Analyze reporting on IAB Recertification programs to management.
Ability to effectively and clearly communicate thoughts and ideas in both oral and written form.
Self-motivated with the ability to prioritize and handle tasks with some supervision or questions in a fast paced environment.
Excellent interpersonal skills with the ability to work in a team environment.
Preferred experience in Microsoft Word, Excel, and Outlook.
Ideal candidate is a self-starter, confident, energetic, positive, focused, dependable, proactive, independent, resourceful, creative, team player and possesses a “can do” attitude.
IAB is an equal employment opportunity employer in accordance with federal, state, and local law. This position requires the final candidate to successfully pass an E-Verify check.
The Interactive Advertising Bureau (IAB) empowers the media and marketing industries to thrive in the digital economy. It is comprised of more than 650 leading media and technology companies that are responsible for selling, delivering, and optimizing digital advertising or marketing campaigns. Together, they account for 86 percent of online advertising in the United States. Working with its membe...r companies, the IAB develops technical standards and best practices and fields critical research on interactive advertising, while also educating brands, agencies, and the wider business community on the importance of digital marketing. The organization is committed to professional development and elevating the knowledge, skills, expertise, and diversity of the workforce across the industry. Through the work of its public policy office in Washington, D.C., the IAB advocates for its members and promotes the value of the interactive advertising industry to legislators and policymakers. Founded in 1996, the IAB is headquartered in New York City and has a West Coast office in San Francisco.